Contact Us

We're here to help! Whether you have a question about your order, a product, shipping, returns, or anything else, our team is happy to assist.

Customer Support

Phone
+61 449 785 809

Email
whitelabelhollaex@gmail.com

Instagram
@kidzspot.shop

Support Hours

Our customer support team aims to respond as quickly as possible.

Monday – Friday: 9:00 AM – 9:00 PM (AEST/AEDT)
Saturday – Sunday: 9:00 AM – 11:00 PM (AEST/AEDT)

Messages received outside business hours will be responded to on the next business day.

Before Contacting Us

To help us assist you faster, please include:

• Your full name

• Order number (if applicable)

• A detailed description of your enquiry

• Photos or videos (if reporting a damaged or incorrect product)

Returns & Refund Enquiries

For return, replacement, or refund requests, please contact us as soon as possible and include your order number along with any supporting photos. Our team will review your request in accordance with our Returns & Refund Policy.

Business Enquiries

For partnerships, wholesale opportunities, collaborations, or other business-related enquiries, please contact us via email.

Thank you for choosing The Kidz Spot. We appreciate your support and look forward to assisting you!